Effective date: 09/01/2023
What Information does CreatoRev Collect?
Information You Provide Us
The information we collect varies depending on the type of activity you are performing and helps us provide you the products and services you request, personalize and improve your experience and allows us to provide you with opportunities to learn about products and services that may interest you. We collect the following Personal Information from or about you:
Any photo you provide for use as your profile
Video Submissions you provide us
Other information you provide us
For CreatoRev Rewards Program (“CreatoRev Rewards”) participants: If you choose to link your TikTok account to the CreatoRev App to redeem a TikTok Offer as part of our Program we collect basic information passed through the TikTok API including your profile picture and display name, as well as your public videos on TikTok. Our use of information received from the TikTok API’s will adhere to the TikTok Developer Policies
For Digital Receipt Program ("eReceipts") participants: We collect personal information contained on digital receipts. Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Other Information We Collect When You Use Our Website or App
Our Website or App collects certain information automatically about you and your use of our Website or App and services that does not necessarily personally identify you, your interactions with us and information regarding the device you use to access our Website or App (collectively "Other Information"). This information includes:
Date of Birth
Unique device ID
App usage information, including but not limited to:
Details about products you have purchased
Details about rewards earned and cashed out associated with your account
Other activity logs such as number of times you’ve visited a particular page in the app
If you participate in CreatoRev Rewards, we collect your associated Venmo or PayPal account information in order to pay you
When we use tracking technologies, CreatoRev does not combine your data with data from third parties but rather only uses CreatoRev's own data for its business purposes and to operate the App.
How Does CreatoRev Use Your Information?
We use your information to provide you with our Website, App, and CreatoRev Rewards program which allows you to redeem Offers such as creating video content showcasing your purchases and posting it on TikTok. We also use your information to analyze, administer, enhance and personalize our Website and App and the services we provide to you, including our marketing of products and services to you. More specifically, we may use your information:
Pursuant to your direction to enable you to engage with all our participating brands to acquire points from them and otherwise interact with them
To deliver our products and services to you, including completing and processing your receipts, processing your Rewards, or engaging in other transactions with us
To enable you to create an account to conduct transactions and otherwise interact with us and our participating brands
To determine your eligibility for certain products and/or services
To communicate with you about our program and services, including to respond to your customer service requests or respond to any other inquiry or correspondence you send to us
To present you with marketing relating to our program and services, including promotions, coupons and other offers
To provide you updates, reminders, or other informational content
To analyze and improve our Website, App, products, and services, including analyzing trends and usage
To analyze market trends and consumer behaviors for internal business purposes
To prevent, detect, investigate, or remediate security or other legal concerns, including fraud
To protect the rights, property, or safety of us our users, or any other person or the copyright-protected content of our Website
To comply with applicable laws, regulations, or industry requirements, or respond to subpoenas or government requests
To fulfill any other purpose for which your provide it or consent
We use the information you provide us in connection with our e-Receipt Program (Titled "eReceipts" in the Services) to get you paid relating to receipts you receive electronically. In processing your e-Receipts, CreatoRev may retrieve Personal Information such as billing address, mailing address, name, payment method, and other information. The account credentials that you enter for these accounts are not stored with CreatoRev, but are stored on your device through appropriate secure methods, such as Keychain.
How Does CreatoRev Share Your Information?
In operating our business and working to provide you the best products and services, unless specified otherwise elsewhere, we may share your information in the following ways:
With our participating brands — When you use our App and participate in our program, you direct us to provide information you give us by registering to tell you that you can earn money on qualifying purchases you’ve made as part of our CreatoRev Rewards Program. For more details about the terms of our specific TikTok Offer click here.
What Value Do You Receive from Participating in Our Program?
Our program allows you to direct us to ingest your personal information you provide us when registering so that we can enable you to earn money through your participation in various Offers. The value you receive in participating in our Program is calculated by CreatoRev. No third party input is involved in this calculation. No data is shared with third parties as a part of this program. If you no longer want to share your personal information with CreatoRev, please stop using the Services and delete your account at any time.
With third parties for legal or security reasons
We may share information about you if we reasonably believe that disclosing the information is needed to:
comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
protect the rights, property, and safety of us, our users, or others.
Detect and resolve any fraud or security concerns.
With third parties as part of an acquisition or liquidation
We are involved in a merger, asset sale, financing, corporate divestiture, reorganization, or acquisition of all or some portion of our business to another company or if we undergo liquidation or bankruptcy proceedings, we may share your information in connection with such transaction or proceeding before and or after the transaction closes or the proceedings are completed.
With your consent — We may share information in other ways if you give us consent or direct us to do so.
How We Use Google Analytics
For analytics, we use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics may set cookies on your browser or mobile device or read cookies that are already there to collect information. Google Analytics may also receive information about you from apps you have downloaded that partner with Google. Google Analytics collects information such as how often you use our Website and how you use our Website. We use the information provided by Google Analytics to improve our Websites and services. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
What Personal Information can I access, and how do I edit or change my Personal Information?
When you log into your account or email us at Janine@CreatoRev.com, you may access, and, in some cases, edit or delete the following information you have provided to us:
For Digital Receipt Program participants: all personal information
Date of Birth
Past Receipts & purchases
You may be able to add, update, or delete information. However, when changes are made we may maintain a copy of the unrevised information in our records. You can also contact us about questions or requests relating to your personal information by sending an email to Janine@CreatoRev.com. To protect your privacy, before we give you access or let you update your information, we may ask you to verify your identity or provide additional information. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful. If you are a California resident, please review the CreatoRev Privacy Notice for California Consumers.
Is Personal Information about me secure?
If you choose to register an account with us, it will be protected by a password of your choosing for your privacy and security. It is your obligation to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser and by logging out after you have finished accessing your account.
No Collection of Personal Information from Children Under 14 Years Old
CreatoRev's App and Website are not targeted at children under 14 years old, and it does not intend to collect or solicit Personal Information from children under the age of fourteen (14). If you are a child under 14 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 14 years of age, we will delete that information as quickly as possible. If you are aware of a user under the age of fourteen (14) who has provided Personal Information to CreatoRev, please contact us at Janine@CreatoRev.com. Parents and legal guardians may choose to provide information about their children, even if under the age of fourteen (14), for the purposes of using our products and services, including, without limitation, the App and Website.
What if I have questions about this policy?
If you have any questions or concerns regarding our Privacy Policies, please send us a detailed message to Janine@CreatoRev.com.